Richard and Greg talk to Robert Smith from Microsoft Premier Field Engineering about understanding storage performance. The discussion digs into SAN, iSCSI, direct-attached storage, also looking at tools like PerfMon and the Windows Performance Toolkit. Check out WPT at http://msdn.microsoft.com/en-us/library/cc305187.aspx and the disk performance issues talked about in the show at http://support.microsoft.com/?kbid=929491.

Robert Smith started with Microsoft in July 1998 for technical support. Robert started with Windows NT and has stayed with Windows up to and including 2008 R2 Server. Over the years he has worked on storage, performance, debugging, and some other related Windows technologies. Robert moved to the Microsoft Premier organization ten years ago, and since then has worked mainly with enterprise customers. He is currently in the Premier Field Engineering team and works in the Public Sector at customer locations. Robert was a guest speaker in Spring of 2010 at Storage Networking world in Orlando, speaking on the topic of "Lessons learned from a Field Engineer".